About two months ago, I bought a Dell laptop. The laptop got shipped less than a week after purchase. I received an email with FedEx tracking number and it was supposed to arrive on Thursday of that week.
I live in River Market Apartment complex in West Lafayette, Indiana. When FedEx delivers packages they give it to the leasing office and the tenants (we) pick it up from there. After every package that we pick up we have to sign a paper saying that we did pick up a package that day. On Friday (the day after the laptop was supposed to arrive), I went to the leasing office to pick up my laptop.
The lady working there, Ms. Bunch, told me she had not received a laptop in the past couple days. She said “I’m positive I didn’t get a laptop, I would have remembered getting that”. I went upstairs to my apartment, looked up the tracking number on FedEx website and there it was: FedEx delivery confirmation with a signature of the recipient; and guess what! the signature belonged to a person name “Bunch“.
So I went downstairs with a print out of the tracking number and signature. Ms. Bunch then said, “Oh, I remember, yes I did receive it, but I can’t find the package right now. I don’t know where it is.” She looked all over the office and couldn’t find my laptop. She never acknowledged that the office had lost the package or took responsibility for it. She even got pissed at me for being upset that they had lost my laptop.
I said to myself, they might have misplaced it and it will be found by Monday. So I picked up another package that I had over there, signed out for it, and went home.
I went back to leasing office on Monday to check for my laptop and Ms. Bunch told me (to my most utter surprise) that I had picked up a package on the Friday before and as far as she knew that was the laptop. She even brought the signatures book to show me my signature. I was furious. I still had the other package and tracking number sticker for the other package and it was NOT a laptop. It was a keyboard. The package was still not opened.
I called River Market Apartment main manager and she practically gave me the middle finger over the phone and said she was not interested to look at my evidence.
Long story short I have now filed a law suit against River Market Apartments and am going to get my money back. Either someone in their office stole my laptop or they simple lost it. In either case they are responsible for it.
I will post periodic updates about the case.
If you plan on renting a place in West Lafayette, save yourself a bunch of money and headache and don’t get even close to these guys.
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Tags: river market, west lafayette
